4.9
HVAC Services in New Lenox, IL
From the Home of Proud Americans to the newest streets off I-355 — comfort you can count on
Service Pro Titans provides heating, cooling, and indoor air quality service throughout New Lenox, IL — a Will County village that has grown in every single census since 1950, from about 1,200 residents to more than 27,000 today, without ever leaning on one single building boom. That steady, decade-after-decade growth means New Lenox homes span real generations of construction — 1970s and ’80s ranches and split-levels, 1990s–2000s subdivisions, and new construction still going up near Silver Cross Hospital and the I-355 corridor. Our EPA-certified, background-checked technicians know how to size up equipment from any era, and every job starts with true upfront pricing — the estimate is what you pay.
- Upfront, flat-rate pricing — the quote is the price, guaranteed
- Same-day & emergency HVAC service throughout Will County
American Standard DealerEPA-Certified Techs0% Financing Available
New Lenox’s Trusted Heating, Cooling & Indoor Air Quality Specialists
New Lenox has added new residents in every census since 1950, and that history shows up in the heating and cooling equipment we see on service calls — 1970s and ’80s split-levels near the older village core, 1990s subdivisions, and newer streets that filled in through the 2000s and 2010s (roughly four in ten New Lenox homes were built since 2000). We service every generation of it, and we know which era of furnace or condenser is likely due for attention before we even open the panel.
The village has carried its “Home of Proud Americans” identity since a Fourth of July rally in 1970, and that same civic pride shows up every summer at Proud American Days — a tradition that’s brought tens of thousands of neighbors together since 1984. It’s the kind of hometown we’re glad to serve, whether that’s a boiler or water heater in an established neighborhood or a ductless mini-split zoning a finished basement in a newer build. And because New Lenox shares the same sub-zero winters and humid summers as the rest of Chicagoland, our indoor air quality solutions help the newer, tightly sealed homes near the Silver Cross Hospital corridor manage humidity and fresh air. We serve the neighboring towns too, from Mokena and Frankfort to Manhattan and Joliet.
Complete HVAC Services for New Lenox Homes
Built for a village that’s added a new generation of housing every decade since 1950.
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Heating & Furnaces
Furnace repair, replacement, and installation for every era of New Lenox home, from 1970s–80s split-levels to the newest construction near I-355.
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Air Conditioning
AC repair and right-sized installation built for Chicagoland’s humid summers, whatever decade your system was installed.
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Boilers & Water Heaters
Expert boiler and water heater service for New Lenox’s older homes, with honest advice as original systems reach the end of their service life.
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Ductless Mini-Splits
Room-by-room heating and cooling for finished basements, additions, and the newer, tightly built homes going up around the village.
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Repair & Maintenance
Same-day and emergency repairs plus the Titan Comfort Plan — 15% off repairs, two tune-ups a year, and priority scheduling with no contracts.
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Indoor Air Quality
Filtration, humidity control, and ventilation solutions suited to New Lenox’s newer, energy-efficient construction near the Silver Cross Hospital corridor.
Five Decades of Growth, Layered HVAC Generations
Most Chicago-area suburbs hit one big building boom and then leveled off. New Lenox didn’t — it has grown in every census since 1950: 1,235 residents that year, 2,855 by 1970, 9,627 by 1990, 17,771 by 2000, and 27,214 by 2020. Each decade added thousands of new homes on top of the last, rather than one wave replacing what came before.
That steady growth means New Lenox’s furnaces, air conditioners, and water heaters sit at genuinely different points in their service life at the same time, block by block: 1970s and ’80s ranches and split-levels near the older core, 1990s–2000s subdivisions (about a quarter of today’s homes were built in the 2000s alone), and new construction still filling in near Silver Cross Hospital and the I-355/US-30 corridor. We service all of those generations, which means every visit starts with a real look at your specific system’s age and condition — not a one-size-fits-all assumption based on when your subdivision went in.
Why New Lenox Homeowners Choose Service Pro Titans
From the historic village core to the newest streets near I-355, we treat every home like it’s the only one on the route.
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Upfront, Flat-Rate Pricing
The price we quote is the price you pay — no surprise charges, ever.
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10-10 Match Guarantee
We stand behind every installation and repair we make with our signature 10-10 Match guarantee.
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Certified, Vetted Techs
Every technician is EPA-certified and background-checked before they set foot in your home.
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4.9★ from 185+ Reviews
A 4.9-star Google rating earned across the south suburbs and all of Chicagoland.
Our Promise to You
When you choose Service Pro Titans for your New Lenox home, here’s what you can count on:
- Flat-Rate Pricing
- Energy-Efficient Products
- Excellent Customer Service
- Certified Technicians
- Emergency Service
- Competitive Pricing
- 5-Star Rating
- Reliable & Honest
- Professional
What Our Customers Say
Trusted Across Chicagoland
Brian Cho
1 month ago
We had our AC unit breakdown in the middle of the night in 85+ degree weather and the service pro titan team was available to talk and schedule a consultation that same night. We opted to schedule for the following the day and their technician arrived on time and was very professional and knowledgable and did their due diligence before recommending a new unit rather than trying to repair our old one. Even though we were going out of the country, this team worked with us to schedule the new install while we were out and did everything on time and made sure that our home and our pet were not suffering from the heat. Absolutely stress free and amazing experience considering the circumstances. Id recommend them to anyone for sure!
Clay K.
1 month ago
Rob from Service Pro Titans is a real lifesaver and I highly recommend him to anyone who is having issues with their hot water boiler system. When my circulator pump coupler broke and then started having other noise issues last winter, Rob came out the next day and was able to diagnose and solve the problem.
Losing heat during winter was very stressful for me. I am extremely grateful to have called Service Pro and gotten help from Rob.
I really did not understand how a lot of the boiler components operated, either. Rob walked me through how the different parts of the system work, maintenance steps I should take, and other common issues that happen with an old heating system.
Now, I feel much more confident about maintaining my boiler, pump, and addressing warning signs before they turn into big problems. If you are having boiler trouble, or just looking for a tune-up to prevent problems down the line, Rob is definitely who you should call.
Losing heat during winter was very stressful for me. I am extremely grateful to have called Service Pro and gotten help from Rob.
I really did not understand how a lot of the boiler components operated, either. Rob walked me through how the different parts of the system work, maintenance steps I should take, and other common issues that happen with an old heating system.
Now, I feel much more confident about maintaining my boiler, pump, and addressing warning signs before they turn into big problems. If you are having boiler trouble, or just looking for a tune-up to prevent problems down the line, Rob is definitely who you should call.
Satish Kunnassery
2 months ago
The Titans were responsive, effective, and affordable. I had another company come out and simply say “replace AC unit” without any detailed diagnosis. The team at Service Pro Titans patiently waited 20min for my tenant to allow access and kept me up to date every step of the way. I felt the entire time that our goals were aligned and they were able to repair the unit for considerable cost and time savings.
Ojus Padston
4 months ago
I’ve been using Service Pro Titans for the past few years for regular HVAC maintenance so I called when our furnace stopped working. They came by the next day and diagnosed the broken part, made a clear case for why a new furnace made sense and provided a competitive estimate that held up against two other providers. I appreciate their willingness to go the extra mile. My technician, Daniel, carried a ladder up four sets of stairs so that he could get a good look at my AC and confidently estimate the cost of replacement. The two other providers just hand-waved it.
The actual install experience was a total breeze. They pulled out the old furnace and AC, swapped in the new units, and made sure everything they touched still worked, including my doorbell that happened to have a transformer nearby. Jeffrey had it fully in control the whole time. I feel in safe hands using Service for Titans as my HVAC provider going forward.
The actual install experience was a total breeze. They pulled out the old furnace and AC, swapped in the new units, and made sure everything they touched still worked, including my doorbell that happened to have a transformer nearby. Jeffrey had it fully in control the whole time. I feel in safe hands using Service for Titans as my HVAC provider going forward.
J. L.
5 months ago
I live in an older home with a steam boiler that needed some immediate attention. Rob, the technician from Service Pro Titans arrived that day, inspected, repaired my issue and now it's back to normal. He was very knowledgeable about the steam boiler systems. I would recommend Service Pro Titans for your steam boiler needs.
Karen Kressin
5 months ago
I highly recommend Service Pro Titans. I had them come to inspect both furnaces in my two unit residential building earlier this month. The technician who came, David, was workman-like, efficient, and polite. He found some issues I need to address and reassured me about some others. I would definitely call them again.
James Whittington
5 months ago
The team at Titan were very respectful and knowledgeable of Heating and air systems. I would recommend them to family and friends, good job.
K Choy
7 months ago
Rob came out late in the day and fixed my old boiler and showed me exactly what he was needed and how to take care of any small issues. He was efficient, prepared and patient. He took care of the shoddy work that was done by unscrupulous repair people earlier in the week. Highly recommend.
Brad
7 months ago
We needed a whole home humidifier to help protect our wood floors in the dry winter months, and Service Pro Titans were a pleasure to work with. We were scheduled and installed within a week's time, we are very pleased with our experience and will be back when it's time for a new furnace down the line.
Eric James
7 months ago
Had our AC system completely replaced after moving in to our new unit. The SPT team was and continues to be responsive, and I have recommended them to several other residents in the building.
Just A girl
11 months ago
It hurts to write this review because I used them for many years and they seemed knowledgeable. I recently had a air conditioner yearly check which they said I was low on freon or whatever gas it is. He said to check for a leak would be 900 because the used some other gas to test for the leak after pumping out the system. I didn't have 900, So he just refilled and said we will check again next year. I thought I was still under warranty since it is only 2 years old, so I called and spoke with the office. I was told again that they can come out and check for a leak for 900 and my warranty only covers parts not labor so I would have to pay 900 to see where the leak is at and then pay for the labor to fix a very young unit.
I called around and other places check for leaks with a sniffer which is included in the $89 or whatever service fee. I then thought back when they did a duct cleaning for me. They were to take before and after pics to show me. I saw one pic of before and after. The cleaning seemed to be an almost too fast process for duct cleaning and instead of taking off the panels of the duct work they made holes in the duct work and plugged them up after. I was never consulted on that. Other companies just unscrewed panels. That wasn't cheap either. Be cautious with them.
I called around and other places check for leaks with a sniffer which is included in the $89 or whatever service fee. I then thought back when they did a duct cleaning for me. They were to take before and after pics to show me. I saw one pic of before and after. The cleaning seemed to be an almost too fast process for duct cleaning and instead of taking off the panels of the duct work they made holes in the duct work and plugged them up after. I was never consulted on that. Other companies just unscrewed panels. That wasn't cheap either. Be cautious with them.
Warren Skipper
12 months ago
I've been using Service Pro Titans for years, I'm on their Comfort Plan. They are true professionals. Every problem I've had over the years, either with my furnace, AC or thermostat, they've known how to solve. Their prices are very fair as well. Every person I've dealt with at Pro Titans was very knowledgeable, polite and clearly explained what they found and what their solution would be before actually doing the work. That I really appreciate. You can't go wrong using Service Pro Titans in my opinion.
Juan Tello Haynes
1 year ago
Service Pro Titans is excellent! My family has used them for a few different HVAC projects, and they have always been professional, thorough, and done a great job. We recommend them to all our friends and family.
Sara McHenry
1 year ago
I needed emergency AC repair in the middle of a heat wave. I called Service Pro Titans and a technician arrived within three hours of my call. The tech was great; he explained every step of the process and discussed the cost with my landlord over the phone. He fixed the issue quickly, much to my relief. I recommend Service Pro Titans heartily!
J. L. Henry
1 year ago
From my initial contact with Service Pro Titans for a furnace replacement during the Covid Pandemic until now, each service appointment is thorough and educational. I learn something new every visit. After my first service visit, I was so pleased, I recommended Jeffrey and the company to my condo manager, who passed the recommendation to other owners in the building. I think everyone has been pleased.
Bradley Hough
1 year ago
I have hired SPT for general maintenance on our heating and cooling system for our small business and also to add more ventilation to our space. They have always been awesome commutators when it comes to scheduling and pricing. I would hands down recommend them for any commercial or residential needs!
Chijioke Ikonte
1 year ago
Service Pro Titans team (especially Veronica) have been very helpful as I navigate issues regarding my HVAC and furnace system malfunctioning. They have been attentive, responsive, and easy to schedule with. I plan on continuing to work with them!
Hubbard Trail
1 year ago
First time using Servpro Titans. Had an issue with my AC and phoned the business on a Tuesday. The woman who took my call was kind and very helpful in getting a technician out to my home the following day. The technician arrived within the given time slot and resolved my issue. He was also very kind and knowledgeable. The pricing for the service call was VERY economical as well as parts and installation of new parts. I would recommend Servpro Titans over and over.
Mary McInnis
1 year ago
Highly knowledgeable and skillful professionals, top quality equipment. They did an expert job with an emergency install to replace my furnace in February. Then the A/C condenser's time was up in May and I got the best team again. Big thanks to Jose 1, Jose 2, and Javier for being great at what they do, and being so considerate and accommodating. They definitely are pro. I've worked with many contractors on 3 properties and this team is tops!
Alyssa Tello Haynes
1 year ago
Service Pro Titans did an excellent job replacing an old heat pump in my home. They didn't try to upsell me something more than I needed like some other companies did when I got quotes. They have fair pricing and are honest. The job was tricky; they had the best idea to fix the problem and were able to do all of the work without me needing to use other contractors, like other HVAC companies said I would need to do. They completed the job earlier than expected and also found a rebate to save me money. I look forward to working with Service Pro Titans again the next time I have any heating or cooling needs!
elizabeth wallace
1 year ago
What a great experience! We have had 3 technicians from 3 different companies out over the years to address our 3 coil fan units with terrible results. I wish I found Service Pro Titans sooner. They arrived quickly, immediately diagnosed the issues, made a plan to correct, and followed up flawlessly.
Thank you SPT!!!!
Thank you SPT!!!!
Dan Belshaw
1 year ago
They were great! After our furnace blower motor blew out for the second time in a month, I went with professionals instead of trying to fix myself again.
David the technician was communicative on time and punctual. Besides replacing the motor, he addressed the root cause, and reduced the gas pressure to make a more even temperature differential.
We now have a steady consistent heat, instead of super hot for a bit and then cold again. It no longer sounds like a truck is starting in our basement when the furnace kicks on. Twelve years (TWELVE YEARS!) we lived with the loudest noise in the world waking us up in the middle of the night, and David solved it in a few hours.
David the technician was communicative on time and punctual. Besides replacing the motor, he addressed the root cause, and reduced the gas pressure to make a more even temperature differential.
We now have a steady consistent heat, instead of super hot for a bit and then cold again. It no longer sounds like a truck is starting in our basement when the furnace kicks on. Twelve years (TWELVE YEARS!) we lived with the loudest noise in the world waking us up in the middle of the night, and David solved it in a few hours.
Ben Berg
1 year ago
Technician was great! Very kind, professional, and knowledgeable. Helped quickly fix my furnace and even give some thoughts on my water heater, which encouraged me to schedule a maintenance for that. Will use again!
August Nall
1 year ago
We had a very good experience with a recent service visit from Service Pro Titan. They responded to our request for a visit to address an issue involving our boiler. They graciously granted our request for a visit on the same day of our call and quickly came to our home and corrected the issue. The technician was friendly and very professional.
Shelly Ahn
1 year ago
My technician was amazing and I really appreciated his professionalism, knowledge and efficiency.
Jen Grant
1 year ago
Our furnace died one morning in January. Not good! But David was indeed a reliable and professional technician. He arrived on time, took the time to explain the issues and got our household set up with a regular maintenance schedule- all on the same day that our furnace broke down and with plenty of time to protect our home from an arctic blast. 5 stars.
Dillan Siegler
1 year ago
The service was great. We felt very good about it. Fiston was thorough and clear and helpful! We also understood next steps. We are continuing to think thru those. Thanks for your great service!
ali ishkuntana
2 years ago
Exceptional! The service provided by Jeffrey, and his team went above and beyond during the replacement of my heating unit. He ensured I wasn't left without heat, even coming late on a Friday evening before a cold winter weekend, when other companies might have delayed until the next business day. Jeffrey dedicated his personal time to guarantee my comfort, exemplifying outstanding customer service. His prompt attention to any issues and consistent prioritization of my needs as a customer demonstrate his commitment to excellence. Rest assured, with this company, you are in excellent hands!
Susan Brierton
2 years ago
I couldn’t be happier with service pro titans.
Jesus was very informative about what and why I needed the work I got.
He did a thorough check of everything.
Love working with a local company not too big
Jesus was very informative about what and why I needed the work I got.
He did a thorough check of everything.
Love working with a local company not too big
Charles Butler
2 years ago
Service Pro Titans just completed their seasonal inspection of my furnace. The technician was timely, professional, friendly, efficient and gave me clear feedback with pictures on the condition of my heating system. Filters were checked and replaced and system performance evaluated.
I have been far more impressed with Service Pro Titans than I had been with Sears, Geek Squad or independent service providers. I recommend them highly.
I have been far more impressed with Service Pro Titans than I had been with Sears, Geek Squad or independent service providers. I recommend them highly.
John Ellis
2 years ago
Great service to replace thermostats and convector controllers in my old high-rise apartment.
Fiston arrived promptly, was professional and tidy, and explained everything well.
I hope I don't need him again 😁 but if I do need him I will be happy to see him back.
Thanks so much. Five stars.
Fiston arrived promptly, was professional and tidy, and explained everything well.
I hope I don't need him again 😁 but if I do need him I will be happy to see him back.
Thanks so much. Five stars.
Elizabeth Cosentino
2 years ago
Highly recommend Service Pro Titans. They are honest, reliable and knowledgeable. We use them for service as well as the purchase of a new unit, and I’ve been very impressed. Jeffrey, the owner, is hands on and great to work with.
jessica trompeter
3 years ago
We would highly recommend working with Service Pro Titans. Our tenant's furnace went out unexpectedly and we called Service Pro Titans based on a Google search/reviews that evening around 8pm and they were able to come out the following day. Their service window was large but we received a call when our technician Jeffrey was 30 mins out and again from Jeffrey himself when he was here confirming our address. Jeffrey was courteous, knowledgeable, and was able to problem solve the situation within minutes. Thankfully he had the part in his vehicle and we had a working furnace within 30 mins of his arrival. We also appreciate that they provide a warranty for the part they replaced. Thank you again Jeffrey and Service Pro Titans!
Carly Lipuma
3 years ago
I had an incredible experience with Service Pro Titans. They do a thorough job and are extremely responsive. They showed up on time and were working hard throughout the entire time. They also were very communicative on what was being done, and were honest! I felt like I was guided in the best way and definitely would recommend to others in the area.
Jackie Williams
3 years ago
I was impressed by the level of service I received. The plumber work was installed timely and it works great and works properly.
Vena Wong
3 years ago
The technician is very knowable and very nice. He even told us how to do it new year if it to ignite. I would highly recommend this company
Dave Pygon
3 years ago
Huge fan of Service Pro Titans! Jeffrey and his team reliever amazing service. Good people! They authentically care.
Natalie Bruck
3 years ago
Jeffrey was very kind and professional, he took time to explain everything in detail and was quick to respond to our calls and messages. They replaced our entire furnace and AC system in about 6 hrs without any issues. They made the whole process so easy, I would highly recommend!
Cindy Fusco
3 years ago
I have been using Service Pro Titans for over a year now. This company is very professional and they do not try to sell you anything you don't need. They were able to save my air conditioner for a year. It needed replacement, but I wanted to wait until this year. Their prices are very fair and they do great work. Everyone that has been here has been very friendly, as well. I would highly recommend Service Pro Titans.
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